New River Systems has been providing ServiceNow implementation support since 2020 and holds a proven track record for successfully operating and implementing ServiceNow for the Federal Government to help organizations evolve organizational processes and unlock the full value of information technology investments and adopt digital workflows delivering modern, customer and employee experiences. Our approach enables modern workplace capabilities with platform-driven, optimized workflows supporting customer goals realizing workplace efficiencies and cost savings.
New River Systems is a ServiceNow Partner.
Our approach with ServiceNow leverages Federal and commercial best practices resulting in both timeline and cost savings implementations across the ServiceNow platform providing standardized and optimized processes and metrics.
New River Systems’ support to federal customers includes operating, maintaining, and improving ServiceNow (development, test, and production environments), as well as enabling additional capabilities and enhancements by leveraging New River Systems’ proven Agile/iterative development/integration processes
New River Systems holds many ServiceNow Product Line Certifications, including the following:
Governance, Risk and Compliance
Certified Implementation Specialist – Risk and Compliance
IT Asset Management
Certified Implementation Specialist – Software Asset Management
IT Service Management
Certified Implementation Specialist – IT Service Management
Suite Certification – ITSM Professional
Now Platform App Engine
ServiceNow Certified Application Developer
Security Operations Certified Implementation Specialist – Vulnerability Response
Strategic Portfolio Management Certified Implementation Specialist – Application Portfolio Management